This privacy policy sets out how UKMedicalDirect.com uses and protects any information that you give UKMedicalDirect.com when you use this website. UKMedicalDirect.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. UKMedicalDirect.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

  1. COLLECTION OF YOUR PERSONAL INFORMATION

UKMedicalDirect.com (UMD) will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering, or when purchasing our products. Personal information collected by us often is limited to email address, language, country or location, but may include other information when needed to provide a service you requested.

When you buy a new product, we keep this registration information on file with any information you’ve already given us on previous visits to our web site.

UKMedicalDirect.com also collects information about which pages our customers visit within the site. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

  • Use of your Personal Information
  • We use your personal information for the following purposes:
  • To ensure our site is relevant to your needs.
  • To deliver services that you request.
  • To allow you access to limited-entry areas of our site as appropriate.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, and sending postal mail. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

UKMedicalDirect.com may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on  or the site; (b) protect and defend the rights or property of UMD, or (c) act in urgent circumstances to protect the personal safety of UMD employees, users of UMD services, or members of the public.

Your information may be stored and processed in the United Kingdom or any other country in which UMD or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. UMD abides by the Data Protection Act 1998 regarding the collection, use, and retention of data.

  1. CONTROL OF YOUR PERSONAL INFORMATION

When you register, or otherwise give us personal information, UMD will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want UMD to communicate with you.

UMD may send out periodic emails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the UKMedicalDirect.com  website.

  1. EXTERNAL SITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

  1. SECURITY OF YOUR PERSONAL INFORMATION

UMD is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

  1. USE OF COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

  1. ENFORCEMENT OF THIS PRIVACY STATEMENT

If you have questions regarding this statement, you should first contact UMD by email. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact SD2001 at their Web site, http://www.sd2001.co.uk. SD2001 will serve as a liaison with UKMedicalDirect.com to resolve your concerns.

  1. CHANGES TO THIS STATEMENT

UMD will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this statement, UMD will notify you by placing prominent notice on the web site.

  1. CONTACT INFORMATION

UMD welcomes your comments regarding this privacy statement, please contact us by email, or postal mail. We are always pleased to hear feedback from our customers even if it is a complaint. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family.