Gompels are helping the COVID-19 response by distributing this product on behalf of Public Health England to ensure that essential supplies get to Care homes and Domiciliary care providers. As such this product has a number of restrictions on who can purchase it.
You must be registered and operating withinEngland- apologies to Wales and Scotland, we are told you have different processes for getting emergency supplies
You need to be a Care Home or Domiciliary Care Agency
These restrictions are not something we have decided, they are a criteria given to us by Public HealthEngland.
We have been told that there are alternative arrangements in place for Wales and Scotland, but we have not been able to find out what they are. Please do not think this is us discriminating against our lovely and loyal Welsh and Scottish customers.
As you will likely be aware, the current Coronavirus pandemic is causing huge demands not just to ourselves but also to our delivery partners. We continue to use a next day delivery service (when selected) and aim to get orders placed before 5pm onto lorries, however in these uncertain times we're estimating up to 10 days delivery rather than next day.
Check out the full Delivery Returns Delivery & Returns policy for all of the information on delivery and returns.
